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Privacy Policy

Please read our Privacy Policy to make yourself aware on how your personal data and other identifying information, such as name, address, telephone numbers or e-mail address that you provide to White Ginger Ltd on white-ginger.com website and physical stores are treated and kept confidential.

COLLECTION OF YOUR PERSONAL INFORMATION

White Ginger Ltd reserves the right to collect personal information such as name, address, email address and telephone number of customers placing orders via the website. The information collected in this way is not passed on to third parties and is used solely for targeted marketing from White Ginger Ltd as well as dealing with orders and enquiries, billing and account registration. White Ginger Ltd does not collect information about customers' computer hardware or software.

USE OF YOUR PERSONAL INFORMATION

White Ginger Ltd collects and uses personal information to process orders and enquiries. White Ginger Ltd may also use personal information to inform customers of other available products or services from White Ginger Ltd or our affiliates. We may also use surveys to conduct research about customers' opinions of current services or any potential new services. At White Ginger Ltd we do not sell, lease or rent customer lists or details to any third parties. We may occasionally contact customers on behalf of external business partners about a service or offer that we believe may be of interest to you. In this case, any personal information will not be passed on to any third party.

COOKIE POLICY

Cookies are text files which are downloaded to your computer or another device whenever you visit a website. They are then sent back to the originating website on subsequent visits, or to another website that recognises them, giving information to the website about the user's browsing history and habits. They also allow users to navigate web pages efficiently, remember user preferences and improve the user's online experience, including targeted advertising.

Persistent cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the website that created the cookie.

Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily and once the browser is closed, all session cookies are deleted.

These cookies do not collect identifiable information. All information collected by these cookies is aggregated and therefore anonymous, and is only used to improve the functionality of the website.

Functional cookies allow the website to remember choices made by the user (such as auto-fill in contact forms or changes to fonts, text size and other customisable parts of website pages) and provide enhanced and personalised features. They may also be used to provide requested services such as watching a video or commenting on a blog. Information collected by these cookies may be anonymised and cannot be used to track browsing activity on other websites.

USING BROWSER SETTINGS TO MANAGE COOKIES

The 'Help' option on your browser's menu bar contains information about enabling or disabling new cookies, as well as how to enable notifications of cookies. Similar data used by browser add-ons, such as Flash cookies, can also be deleted or disabled by changing the add-on's settings or by visiting its manufacturer's website.

DISCLOSING YOUR INFORMATION

We will not disclose customers' personal information to any third party except: where we have the customer's consent; where we are required or permitted to do so by law; to other companies who provide a service to us; or any successors in title to our business.

OTHER WEBSITES

This website may contain links to sites of other providers which are outside our control and not covered by our policy. Operators of these linked sites may collect personal or data information that may be used by them in accordance with their own policy, which may differ from ours.

PAYMENTS

For all online purchases completed via direct payment gateway, credit card data is stored by Shopify. This data is encrypted via the Payment Card Industry Data Security Standard (PCI-DSS). Purchase transaction data is stored only as long as is necessary to complete the transaction, after which it is securely deleted. All direct payment gateways adhere to standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands including Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure secure handling of credit card and payment information by us and our service providers.

CHANGES TO OUR POLICY

White Ginger Ltd reserves the right to change or amend our privacy policy at any time. The date of this privacy policy is 23rd May 2018.

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